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SmartFix

Community infrastructure portal
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SDG 9 · Industry, Innovation & Infrastructure

Report a problem.
Improve your city.

SmartFix helps Canberra residents report damaged public infrastructure — potholes, broken streetlights, footpaths, drainage — and helps council staff review, assign, and resolve repairs.

Report an Issue View Reported Issues
Community pulse
A clearer view of what needs attention
Live from SmartFix
Total Reports
2
Active Repairs
0
Resolved Issues
0
A simple civic workflow
Report → Track → Resolve
Start a report
1

Report

Describe the issue, add a photo, and pin the location — on the map or with your current GPS position.

2

Track

Follow your report's progress: Submitted → Under Review → Assigned → In Progress → Resolved.

3

Resolve

Council staff and maintenance workers close the loop, with a completion update you can see.

Designed for the whole repair chain
One portal, five roles
Sign in to your workspace
🧑‍🤝‍🧑

Resident

Report issues with a photo and GPS location, then track status until resolved.

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🛠️

Maintenance Worker

View jobs assigned to you and update progress as you complete them.

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🧭

Supervisor

Assign reports to workers and review completed jobs across the team.

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🏛️

Council Officer

Full oversight of every report — set priorities, assign work, resolve cases.

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⚙️

Administrator

Manage user accounts and roles across the whole platform.

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